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Cookie & Privacy Policy

Updated: October 2023

  • We are Flawless Holdings Limited, and when we say “we”, “our”, or “us” in this policy we are referring both Flawless Holdings Limited and Flawless AI Inc.

    We are a services company registered in the United Kingdom and the United States. We are committed to protecting your personal information and your right to privacy.

  • This Privacy Policy applies to all information collected through our website, flawlessai.com, and/or any related services, sales, marketing, or events (we refer to them collectively in this privacy policy as the “Services”).

  • Personal Information

    • Name
    • Email address
    • Phone number
    • IP address
    • Information you may provide to us as part of a comment and/or query

    Non-Personal Information

    • Browser type
    • Operating system
    • Referring URL
  • Name Provider Cookie
    Classification    		 Purpose Expiry
    vuid Vimeo ESSENTIAL To manage video presentation on the website 1 Year
    __cf_bm Vimeo ESSENTIAL To manage video presentation on the website 1 Year
    nr-data.net New Relic ANALYTICAL To help understand usage and improve services on our websites 1 Year
    Moove_gdpr_popup Moove Agency ESSENTIAL To manage individual consent to Cookies and data-datasharing  1 Year
  • Provider Purpose
    Vimeo Rich-media streaming services to our websites
    UNPKG Code and plugins for the operation and enriching the user experience on our websites
    Akamai Content delivery network (CDN) services to improve the experience and speed of our websites 
    WPEngine Hosting services for flawlessai.com
    AWS Hosting services for our tools and web services
    Google Internal email and collaboration services for helping manage client and customer relationships
    Atlassian Internal ticketing and issue management for our client and customer requests

  • We use the information we collect or receive:

    • To facilitate account creation and logon process
    • To send you marketing and promotional communications
    • To fulfill and manage your orders or engagements with us
    • To post testimonials

  • We may share your information with third-party vendors and other service providers that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts.

  • If you are a resident of the European Economic Area (EEA) or the United Kingdom, you have the following data protection rights:

    • Right to access
    • Right to rectification
    • Right to erasure
    • Right to restrict processing
    • Right to data portability
    • Right to object

  • If you are a resident of California, you have the following rights:

    • Right to know about the personal information collected
    • Right to delete personal information
    • Right to opt-out of the sale of personal information

  • We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy.

  • We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process.

  • If you have questions or comments about this policy, you may contact our Privacy Manager via email: